Those who reserve books through Panchami Online will then be able to cancel the order they have made for a number of reasons. Within 2 hours of their booking, they can tell their full details by emailing to our Executive or by phone call also. Cancellation can be done. If you choose to cancel the order before the product is shipped the payment gateway charges incurred will be deducted from the payment due to you and the remaining amount will be refunded. In case, the product is shipped we'll abstract the original shipping charges as well as the payment gateway charges incurred and refund the remaining amount. This service will be provided to customers without any concerns. Customer preference will be given first preference. The process of repaying may vary from 5 to 8 working days, depending on the issuing bank/payment processor to pass credit.